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Immigration

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Welcome to Rovaniemi!

This listings of services below is available to immigrants living in Rovaniemi and people who work with them. First, you will find the services needed when taking care of essentials. In addition to basic details, website addresses are provided where readers can find additional information.

Integration services of Rovaniemi city
The Office of Integration Services provides support for integration, prevents marginalisation and aims to increase equality and understanding among different ethnic and cultural groups in Rovaniemi. The Office draws up integration plans and guides to services for immigrants and works together with other official agencies and organisations.

Contact:
Office of Integration Services (Kotoutumispalvelut) 
Address: Ainonkatu 1 (3. floor)
96200 Rovaniemi
OPEN: Mon-Fri 8.00 am - 4.00 pm
Walk- in- service: Tuesday at 12.00 - 15:30 and Thursday at 12.00 - 15.30
tel. +358 016 322 3572

Police
If Rovaniemi has been confirmed as your new place of domicile, you will require an identity card. The police can issue the card.

Contact:
Address: Hallituskatu 3A
96100 Rovaniemi
tel. switchboard +358 (0) 295 460 321
Police customer service: Mon-Fri 8:00 - 16:15, tel. +358 (0)295 416 930
For more information: please visit

www.poliisi.fi

Local register office
People living in Finland for over a year are registered in the national Population Information System. The local register office handles this registration. Citizens of EU Member States must bring their passport or an official photo ID and official registration certificate as an EU resident. People from outside the EU must have a valid travel document and residence permit. Other documents that may be required for registration include legalised marriage certificates and children's birth certificates.

Contact:
Rovaniemi Register Office (Digi- ja väestötietovirasto)
Address: Hallituskatu 5 C
96101 Rovaniemi
Walk in customer service: Thursday 9:00 - 12:00.
For more information: please visit

www.maistraatti.fi

EED Office
If you are looking for work in Rovaniemi, it's worth contacting the Employment and Economic Development Office (EED Office). The EED Office can give you information on orientation and Finnish language classes for new residents, as well as providing details of jobs and vocational training opportunities, the labour market and various careers. EU and EEC nationals and their family members, as well as holders of long-term residence permits and people who have held a long-term residence permit in another EU Member State, can register as jobseekers.

Contact:
EED Office (Työ- ja elinkeinotoimisto)
Address: Valtakatu 16
96200 Rovaniemi
National Help Line (Työlinja): Mon-Fri 9.00 - 16.00 pm, tel. (0)295 025 500
For more information: please visit www.tyomarkkinatori.fi

Kela - The Social Insurance Institution of Finland
Kela provides financial support to people in various situations. People moving to Finland permanently generally become part of the Finnish social welfare system and can receive benefits from Kela from the time they come to this country. A residence permit of at least one year is required in order to receive benefits.

Contact:
Address: Hallituskatu 20, 96100 Rovaniemi
Walk in customer service: Mon - Thur 12:00 - 16:00.
For more information: please visit www.kela.fi

Social Service Help Centre/The adult social work service for young people and adults
Social services available include adult social work, income support, employment services and services for people with physical and mental disabilities. Services for families include day care, family counselling centres and child protection.

Contact:
Wellbeing Services county of Lapland
Address: Rovakatu 1
96101 Rovaniemi
INFO tel. +358 (0) 860 2043
Walk in customer service: Mon - Fri 09:00 - 15:00.
For more information: please visit www.lapha.fi

These services listed below are highly recommended if support, information and help for everyday matters are needed.

A multicultural meeting place MoniNet
MoniNet is a multicultural centre where people can use the internet, meet and get advice and assistance for various situations and problems. MoniNet offers information and services for people, groups and organisations who deal with immigrants in their work as well as employers, students, volunteers, and others interested in multiculturalism. You will find plenty of useful information and links on the MoniNet website.

Contact:
Address: Rovakatu 23 (2nd. floor)
96100 Rovaniemi 
tel. +358 (0)40 5596 564
OPEN: Mon-Thur 9:30 - 16:00 and Fri 9:30 - 14:00.
For more information: please visit www.moninet.rovala.fi 

Immigration work by the Rovaniemi Evangelical Lutheran parish
The Rovaniemi parish offers support and counselling services for immigrants. The parish also organises various events and activities which immigrants are welcome to participate in.

Contact:
Address: Rauhankatu 70, P.O. Box 8104
96101 Rovaniemi
tel. +358 (0)16 335 511
Immigration work:
Deacon Marjut Tikkanen, tel. +358 (0) 040 127 189
For more information: please visit www.rovaniemenseurakunta.fi