Service

Basic social assistance paid out by Kela

Produced by
Kela

Kela grants basic social assistance to individuals and families whose income or assets do not cover their essential daily expenses.

Before applying for basic social assistance you must first consider all other sources of income that could be available to you, for example unemployment benefits or housing allowances.

For more information on other benefits, see www.kela.fi.

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Information about service

User instructions

User instructions

The benefits provided by Kela are usually available on application only. You can also authorise another person to handle your matters for you. However, reimbursements of medical, pharmaceutical and travel expenses are available as direct on-the-spot reimbursements, with no application required.

You can apply for most benefits online using Kela’s OmaKela e-service. In OmaKela, you can also submit documents supporting your application and report changes, as well as check the status of your application and the payment dates for your benefits.

If you need help, call Kela’s customer service number or visit a Kela service point.

Service channels

Phone services 1

Kela's telephone customer service

Kela's customer service numbers for individual customers

More information

Tel. +358 20 6342550 Tel. +358 20 6342650 Tel. +358 20 6340200 Tel. +358 20 6344795 Tel. +358 20 6344940

Service locations1

Kela's customer service Rovaniemi

Kela's customer service

Hallituskatu 20, 96100 ROVANIEMI,

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Keywords
social assistance, social security, poverty, low-income people, needs test

Basic social assistance paid out by Kela

Information about service

User instructions

Service channels

Phone services 1

Kela's telephone customer service

Service locations1

Kela's customer service Rovaniemi

Opening hours

Osviitta service point

Visiting information

Service hours

Telephone:

City of Rovaniemi (switchboard)

E-mail

Postal addresses and contact information:

Shortcuts

Basic social assistance paid out by Kela

Information about service

User instructions

Service channels

phonePhone services 1

Kela's telephone customer service

roomService locations1

Kela's customer service Rovaniemi

Opening hours

Osviitta service point

Visiting information

Service hours

Telephone:

City of Rovaniemi (switchboard)

E-mail

Postal addresses and contact information:

Shortcuts

Phone services 1

Service locations1