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Basic social assistance paid out by Kela

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Kela

Kela grants basic social assistance to individuals and families whose income or assets do not cover their essential daily expenses.

Before applying for basic social assistance you must first consider all other sources of income that could be available to you, for example unemployment benefits or housing allowances.

For more information on other benefits, see www.kela.fi.

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The benefits provided by Kela are usually available on application only. You can also authorise another person to handle your matters for you. However, reimbursements of medical, pharmaceutical and travel expenses are available as direct on-the-spot reimbursements, with no application required.

You can apply for most benefits online using Kela’s OmaKela e-service. In OmaKela, you can also submit documents supporting your application and report changes, as well as check the status of your application and the payment dates for your benefits.

If you need help, call Kela’s customer service number or visit a Kela service point.

Service channels

Kela's customer service Rovaniemi

Kela's customer service

Hallituskatu 20, 96100 ROVANIEMI,

Opening hours

Tue - Thu: 12:00 - 16:00

Whit Sunday (suljettu) (5/16/2027)

Midsummer Eve (suljettu) (6/25/2027)

Midsummer Day (suljettu) (6/26/2027)

All Saints' Day (suljettu) (10/31/2026)

Independence Day (suljettu) (12/6/2026)

Christmas Eve (suljettu) (12/24/2026)

Christmas Day (suljettu) (12/25/2026)

2nd Day of Christmas (suljettu) (12/26/2026)

More information
More information
Keywords
social assistance, social security, poverty, low-income people, needs test

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